SAP CRM Advantech Group

Advantech’s SAP-CRM group designs implements and maintains SAP-CRM applications in Israel and overseas.
The group is a leading consultant and integrator in the local Israeli CRM scene and employs senior and highly experienced experts (over 10 years). The group has a thorough and comprehensive business understanding of customer requirements in a number of markets such as: Health, Insurance, Finances, Industry Public and Municipal service departments and more.

The group’s scope of work includes projects focused on SAP newest applications, including SAP-CRM 6.0 (2007 version) and the team members are knowledgeable and formally certified for the products latest versions.

Group services for SAP-CRM include the following solution

• Marketing


• Sales
• SAP-CRM Sales Express
• Customer management, Opportunity management, Price offers, Customer planning, Customer overview and Sales forecasting
• Outlook and MS-Office integration using Advantech’s Tango solution
• Service Call centers
• Interaction Centre or Call Centre
• CTI and other channel integration
• Complementing SAP products (such as SAP-BW) and other legacy systems integration
• Integrating B2B and B2C solutions and processes
• Using CRM with portals for enterprise users as well as external ones
• A best practices solution for municipalities, developed with NESS Technologies, as part of the MyCity offering

The SAP-CRM group strives to excellence by providing added business value to its customers using top-end technology and field know-how.

Choose Advantech’s experts to implement the class leading CRM solution from SAP.